Dawn Bjork Buzbee
The Software Pro®
Microsoft Certified Trainer (MCT)
Certified Microsoft Office 2010 Specialist (MOS 2010) Master Instructor
Certified Microsoft Office 2007 Specialist (MOS 2007) Master Instructor
Microsoft Certified Application Specialist (MCAS) Instructor
Certified Microsoft Office Expert
Certified Women's Business Enterprise (WBE)
WOSB (Women-Owned Small Business) Certified
Loaded with tips, tricks, shortcuts & other
"The only thing worse than training
employees and losing them
is not training them and keeping them."
Microsoft Office 2010 Training Options
software trainer, technology coach,
and seminar leader. With an uncommon mix of technical and communication expertise The Software
Create customized software solutions (classes, seminars, webinars,
coaching, documentation, support) focused on the skills and
expertise your organization and employees need. Hands-on or
presentation/demonstration format--create your own training!
Electronic/digital training materials and video training support are
provided with many software training courses.
- Increase productivity with the desktop programs used every day.
- Give your employees a
more personalized, practical, and in-depth way to build their expertise
and move forward in their careers.
- Upgrade or update software programs and procedures
(programs include tailor-made Microsoft Office 2010, Office 365, Microsoft Office 2007, Microsoft Windows
8, Windows 7, and Adobe Acrobat training).
- Save time and accomplish more!
"Dawn's presentation style is fun,
interactive, and incorporates a variety of creative training techniques.
I highly recommend Dawn not only as an excellent presenter but as a
Don Marquez, Denver Water
Director of Training & Development
Customized software training offered:
Computer training doesn't have to be boring! Most
training sessions include upbeat additions including candy, toys, and
other fun surprises! Learning is even easier and more enjoyable but we
will leave these at our office if fun stuff isn't appreciated :-)
Software training options for you are individual coaching in person, by phone,
via a web meeting, and by
Additional services include speaking and
Dawn, The Software
Pro®, is your partner in meeting your software needs, supporting
your business systems and goals, and creating a happier and more
Achieve real and immediate results with real‑world, jargon-free advice,
answers, and skills from a
Microsoft Certified Trainer (MCT),
Certified Microsoft Application Specialist (MCAS) Instructor,
Microsoft Office Specialist Master Instructor.
>>Supported Software Programs
Pro® helps your
organization discover what is needed and how to apply it without talking
down to people or being too basic. With her extensive use of practical
examples and her custom-tailored presentation of topics, Dawn is your
partner in meeting your software needs, supporting your business systems
and goals, and creating a happier and more productive workplace.
>>Pick a program or create your own.
Technical training for Windows desktop software applications including:
Microsoft Office 2013
Microsoft Office 365
Microsoft Office 2010 *
Microsoft Office 2007 *
Microsoft Office 2003/XP *
Microsoft Outlook 2010/2007/2003 *
Microsoft Excel 2010/2007/2003 * (Microsoft Certified Excel Expert)
Microsoft Word 2010/2007/2003 * (Microsoft Certified Word Expert)
Microsoft OneNote 2010 and OneNote 2007 *
Microsoft PowerPoint 2010/2007/2003 *
Microsoft Visio 2010/2007
Microsoft Access 2010/2007/2003 *
Microsoft Publisher 2010/2007/2003
Microsoft Windows 8
Microsoft Windows 7 *
Microsoft Windows XP
Adobe Acrobat Professional (Acrobat
XI & Acrobat X)
HTML & Web Page Design
Microsoft Internet Explorer
COGNOS Connection: COGNOS Query Studio,
COGNOS Analysis Studio
* Microsoft Certified Expert and/or Microsoft Office Specialist
"Thank you for the Excel training.
This is the first time that I can remember actually enjoying Excel. Now
I can move forward on my projects."
Office of Natural Resources Revenue (ONRR)
Training for Microsoft Office 2013, Office 365, and Microsoft Office 2010 upgrades as well as
Windows 8, Windows 7,
and Office 2007; expert training and support for Word,
Excel, PowerPoint, Outlook, OneNote, Visio, Access, Publisher, Adobe Acrobat, and other
desktop software programs.
"Doing it right from start and her
ability to put people at ease and explain complex details in simple
terms are just some of the many compliments I heard about Dawn's
Microsoft Office Specialist Master Instructor
• Microsoft Office
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Access
• Microsoft Outlook