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Dawn Bjork Buzbee
The Software Pro®

Microsoft Certified Trainer (MCT)

Certified Microsoft Office 2010 Specialist (MOS 2010) Master Instructor

Certified Microsoft Office 2007 Specialist (MOS 2007) Master Instructor

Microsoft Certified Application Specialist (MCAS) Instructor

Certified Microsoft Office Expert

Certified Women's Business Enterprise (WBE)
WBENC Certified

WOSB (Women-Owned Small Business) Certified

(303) 699-6868
Dawn@TheSoftwarePro.com

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Webinar FAQ (Frequently Asked Questions)

>>Software Webinars Home

What is a webinar?
A webinar is web-based video and audio training delivered directly to your computer via the Internet. Learn great software tips and techniques from Dawn Bjork Buzbee, Microsoft Certified Trainer and a Microsoft certified expert and apply your knowledge immediately!

What if I can't attend?
Shortly after a webinar is completed, all registrants will receive access to the webinar recording to watch at their convenience even if they were not able to watch the live webinar.

Who should attend?
Registrations are available for individuals or groups. The single-user licenses only are for one person/one computer and are not for sharing. With a group/site license, you can show the webinar training in one conference room or training lab which is great for Lunch & Learn workshops, staff meetings, and quick, focused training.

Both types of registrations include live webinar, participant handouts, and session video recordings.

How do I attend? What equipment do I need?
To deliver the webinars to your computer, we work with GoToWebinar which uses either your phone or VOIP (Voice Over Internet Protocol), so you listen right from your own computer speakers via your Internet connection. I recommend you use an inexpensive USB headset that plugs into your computer for better sound quality and privacy from your office neighbors. Open this Audio Checklist for tips on the best ways to hear the web broadcast.

Once your registration is received, you will be sent a confirmation message and more details about attending the webinar of your choice. To get ready, click here for a GoToWebinar Quick Reference Guide which should answer your questions about the process and recommended equipment.

Although we rarely run into problems, please go to www.GoToWebinar.com before (a week or several days) the date of the web training. GoToWebinar is a reliable service but a few organizations block access to the site and you may need time to gain access for the web training.

What time do I attend the webinar?
Each webinar is scheduled for 60-75 minutes based on a start time in the Mountain time zone (indicated for each webinar and provided in your confirmation email messages). Here are some tools to help you confirm your time zone:

Can I ask questions?
Although I look forward to answering questions in longer training sessions, these large group webinars are not interactive (i.e., participants ask questions) to make sure that you receive as many valuable tips as possible. As you have likely experienced in other training, one person’s issue may not apply to everyone else attending the seminar. Overwhelmingly, the feedback is that attendees would rather have more great ideas in each session. Although I've used a chat feature in the past, some attendees have found this to be distracting as well. I will be sharing insider tips throughout and will also give you another way to ask your questions before and after the webinars.

My office wants webinars just for us with our own topics and schedule. Can you do this?
Absolutely! In fact, more than 60% of the webinars I deliver are customized for specific organizations with a targeted training on a tailor-made outline of topics that are most important in their workplace. Custom webinars can include your own examples, question and answer sessions, chat, and other interactive features. Click here to learn more about creating your own custom software webinars.

 

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Save hours or even weeks of frustration by signing up for a training webinar today!
 
Did You Know?
In Office 2003, you can set the list of recently used documents to be up to 9 files. How many recent documents can you display in Microsoft Office 2010? Learn the answer in the What's New in Microsoft Office 2010?-Part 1 webinar.

How do you hide the Office 2010 Ribbon? Discover the shortcut in the What's New in Microsoft Office 2010?-Part 1 webinar.

How many rows and columns have been added to Excel 2010? Find out in the What's New in Microsoft Office 2010?-Part 2 webinar.

What are the changes to default formatting in Word 2010? Learn the answer in the What's New in Microsoft Office 2010?-Part 2 webinar.


 
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Microsoft Certified Trainer (MCT)
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Certified Microsoft Office 2010 Specialist (MOS 2010) Master Instructor
§ Microsoft Certified Application Specialist (MCAS) Instructor
Certified Microsoft Office Specialist (MOS) Master Instructor
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